Customer Communication Software

Bring all of your channels into a single app to stay on top of inquiries and follow-ups

>>Basic messaging features available on the Pro plan. Upgrade to add more options. See the pricing page for details

Start a free trial

Bring all of your communication channels together in one place

Plannit connects your Facebook Messenger, email, phone, text messages, and chatbot messages in a single, easy-to-use hub.

Never miss a new opportunity. Qualify new leads faster. Quickly prioritize new requests and follow-ups.

customer-communication-software

See Plannit's customer communication management in action.

Plannit makes it easy for you to follow-up with every customer, and improve customer satisfaction.

plannit-video-explicative-Communications-en

 

Faster, better communication helps you win new business and stand out from the competition.

Use smart bots to provide information when you're unavailable

Plannit offers a chatbot for your website or Facebook page and a smart answering service (a.k.a. phone bot) that can provide answers when you cannot.

  • Set bots to answer FAQs, so they’re never left waiting for you
  • Configure them to ask essential qualifying questions of new leads
  • Allow customers to book an appointment online
Phone-bot-solution

Two-Way Text Messaging

Send important documents via SMS, receive and reply to text messages straight from the message center in your Plannit app. This way, you keep all customer interactions organized in one place so you never lose track of who's waiting for a reply.

two-way-text-messaging

On my way notifications and automated messages

  • Plannit automatically prompts you to send on my way notifications
  • Saved responses to frequently asked questions help you get back to your customers with a single click
on-my-way-notifications

Online Client Portal

Plannit's secure client portal brings every interaction between you and your customer in one place.

  • Review and approve quotes online
  • View and pay invoices
  • Send a message or book an appointment

 

customer-portal

Don’t leave your customers waiting for answers

Use Plannit’s customer communications management software to get them the information they need to make an informed purchasing decision.

Start a free trial

Frequently Asked Questions