Make Customer Satisfaction Your Top Priority

By making every interaction with your customers count.

Since we’ve been using Plannit, we’ve improved our customer service. Every customer feels important, and gets the information they need, when they need it.
Isabelle Brisebois
Administration - Nautic’eau Pools and Spas

 

A good customer experience sets you apart

Excellent customer service is about more than getting a job done professionally.

Make it easy for customers to book your services, get answers, access quotes and invoices online, and pay you on time.

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customer-Experience

Plannit helps you level up your customer service, at every single touchpoint. Here's how:

 

Conversations

Check just one app for all of your communications.

Funnel messages from Facebook, SMS, emails, web requests, and voicemails into your Plannit communication hub.

Respond and follow-up efficiently with everyone, no matter how they reached out.

customer communication hub

Smart bots

Plannit's chatbot and phone bot are like having a virtual assistant.

They can answer the phone, chat with customers online, provide answers to FAQs, take messages, and even book work straight to your calendar

smart phone answering system

 

Customer & Lead Management (CRM)

Manage your customer relationships like a Pro.

Our CRM makes it easy to follow-up, renew contracts, invoice, and find anything about any customer.

CRM

 

Online Booking

Give customers the option to book appointments with you online, according to availability you've set. Online booking goes straight into your Plannit agenda.

online appointment booking

 

 

Google Reviews

Prompt your customers to rate your service on Google as soon as work is completed. Easily collect more favorable reviews to boost your visibility in Google searches.

online-reputation-reviews

 

Contract Renewals

Speed through contract renewals by making it easy for customers to approve renewals online, choose a payment option, and pay you on time. 

online-contract-renewals

Improve your customer experience with Plannit

 

Book a demo